Frequently Asked Questions

Is there an admittance fee?
It’s free to enter ‘The Puzzling Place’ to visit our shop and Puzzle Area; however there is a charge for the ‘World of Illusions’. Prices can be found above.

Is it for me?
Yes! For some reason, and we don’t know why, many people assume ‘The Puzzling Place’ to be a children’s attraction. Although children love their visit, so do parents, couples and grandparents. It is unique not only in content but also in that it captures that moment of astonishment in everyone. It was our aim to create an attraction which bridges generations and has a universal appeal and we believe we have done that.

Is it worth it?
We think so, but we’re slightly biased. You can see what others think here.

How long will it take?
This is a tough one to answer. In the ‘World of Illusion’ exhibition the average time is probably about 45 minutes although some people spend over an hour and others less than this. Add onto that your time in the shop and a struggle with a puzzle or two in the puzzle area and you have your answer!

Will I be able to fly/float in the ‘Antigravity Room’?
Come expecting to fly and you will be disappointed, come expecting fantastic optical illusions and you won’t!

Have you got a café?
Our would-be café space is taken up with loads of fantastic exhibits and illusions. Sorry. However, we are in the town centre which has a fantastic choice of cafes and eateries so you don’t have to put up with the overpriced and limited choice you’d get at other attractions!

Have you any parking?
Unfortunately due to our location in the town centre we have no parking. There are several car parks just two minutes walk from our door however.

Can I bring my dog?
Yes, well behaved dogs on leads are welcome. We let them in Free!

Do you have any toilets?
Sorry, we have no public toilets. There are some just a two minute walk away however.

Is there disabled access?
Unfortunately we are situated on the first floor so there is a flight of stairs that needs to be negotiated. We apologise and hope to find a viable solution to this in the future.

Is there a best time to visit?
As we are an indoor attraction, if you come during the school holidays when it's raining you will find us busy! Our quietest time is out of school holiday periods however, if you can't avoid these times then try and avoid coming on rainy days. If you must come when it's raining, then it's probably best to arrive on our opening time.
Telephone 017687 751029 Museum Square, Keswick, Cumbria, United Kingdom, CA12 5DZ